Introduction
This Privacy Policy describes how Cerrion collects, uses, and protects personal data in connection with the use of our platform, services, and website. We are committed to handling personal data responsibly and in accordance with applicable data protection laws.
1. Data we collect
We collect personal data that is necessary to provide and improve our services. This may include contact details such as name and email address, account information used for authentication and access management, as well as usage data generated through interaction with our platform. In addition, we may collect technical information such as IP address, device type, browser configuration, and system logs for security and performance monitoring purposes.
2. How we use data
Personal data is used to operate, maintain, and improve the Cerrion platform. This includes providing access to our services, ensuring system stability and security, diagnosing technical issues, and developing new features. We may also use selected data to communicate with users regarding updates, service-related notifications, or support inquiries.
3. Legal basis for processing
We process personal data only where a valid legal basis under applicable data protection legislation exists. This includes processing that is necessary for the performance of a contract when providing our services to users. We also rely on our legitimate interests to ensure the security, functionality, and improvement of our platform, provided that such interests are not overridden by the rights and freedoms of the individuals concerned. Where required, we may process personal data based on user consent, for example in relation to certain types of cookies or marketing communications. In addition, we may process data where we are subject to a legal obligation.
4. Data sharing
We do not sell personal data to third parties. In limited cases, personal data may be shared with trusted service providers who support the operation of our infrastructure, such as hosting, analytics, or security monitoring providers. These parties are bound by contractual obligations to process data only in accordance with our instructions and applicable data protection laws. We may also disclose personal data if required to do so by law or in response to valid legal requests from public authorities.
5. Data storage and retention
Personal data is stored using secure infrastructure provided by reputable third-party providers. We apply appropriate technical and organizational measures to safeguard data against unauthorized access, alteration, disclosure, or destruction. Data is retained only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law or legitimate business needs.
6. Security
We take information security seriously and implement a range of measures designed to protect personal data. These measures include access controls, encryption where appropriate, continuous system monitoring, and regular security reviews. While no system can be guaranteed to be completely secure, we continuously work to improve our safeguards and reduce potential risks.
7. Your rights
Depending on your jurisdiction, you may have certain rights in relation to your personal data. These may include the right to request access to your data, the right to request correction of inaccurate or incomplete data, the right to request deletion of your data under certain conditions, and the right to object to or restrict certain types of processing. Where applicable, you may also have the right to data portability. Requests relating to these rights can be submitted using the contact details provided below.
8. Cookies and tracking technologies
Our website and platform use cookies and similar technologies to ensure proper functionality, to analyze usage patterns, and to improve overall performance. Where required by law, we will request your consent before placing non-essential cookies on your device. You may manage or disable cookies through your browser settings at any time, although this may affect certain functionalities of the service.
9. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at: